For many people with kidney disease, regular dialysis treatments are an essential part of their lives. This medically necessary therapy is often required several times a week and places a significant physical and emotional strain. In such a situation, it's especially important to be able to rely on a partner who offers more than just transportation from A to B.
Our transportation service for dialysis patients understands these challenges precisely. We're committed to making your journey to treatment as pleasant, safe, and stress-free as possible – day after day, week after week.
We know that punctuality is non-negotiable for medical appointments. That's why we guarantee reliable pickups at scheduled times, tailored to your treatment plans and in close consultation with you and your facility. Our friendly and trained drivers will pick you up directly from your doorstep. We'll help you get in and out of the car, carry your luggage if necessary, and accompany you to the practice or clinic if desired.
We are also there for you after the treatment – whether you feel tired or simply want to get home quickly: We will take you back to your desired location safely, comfortably and with great consideration for your condition.
Our vehicles are modern, well-maintained, and equipped with everything you need for your comfort. We are happy to accommodate special needs such as wheelchair access, accompanying persons, or medical aids. Discretion, respect, and a friendly approach are a given for our team.
Our service is designed to meet the specific needs of dialysis patients – we handle billing with your health insurance company, keep track of your regular trips, and ensure that you don't have to worry about anything.
Trust a transportation service that puts your health first. Your safety, well-being, and trust are our top priority – because we want you to be able to focus on what really matters: your recovery and your quality of life.
Dialysis Trips are scheduled patient journeys to outpatient or inpatient dialysis centers. These trips typically occur several times a week and therefore require particularly reliable procedures. Our service ensures that you can focus on what matters most: your health.
To use our transportation services, you will need a medical travel prescription (Form 4), which your attending physician will issue. This prescription confirms that regular travel is required for medically necessary treatment—in this case, dialysis. Your physician knows the requirements and will document the need. This is usually not a problem, especially for recurring trips, such as those for dialysis.
Once you receive the prescription from your doctor, submit it to your statutory health insurance provider. In many cases, the authorization for Dialysis Trips is valid permanently, especially if you are permanently dependent on this treatment. The insurance provider will review the documents and usually send you a written cost estimate. We need this authorization so that we can bill the insurance provider directly—so you don't have to worry about any further payments.
Once you have approval, you can easily book your Dialysis Trips with us – by phone, email, or conveniently using our online form. Simply let us know your treatment times, address, and any special requests (e.g., wheelchair transport, companion, specific times, etc.). We'll schedule everything for you and confirm your regular trips – punctual, safe, and customized.
From now on, we'll take over! Our trained drivers will pick you up on time from your doorstep, help you board, and even take care of your luggage or walking aid. If you wish, we can accompany you to the doctor's office or treatment center. After dialysis, we'll be ready to take you home comfortably and reliably. You don't have to worry about anything – we'll ensure you arrive at your destination safely, stress-free, and with the support you need.
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Dialysis transportation is an essential part of everyday life for many people with chronic kidney disease. Our specialized transportation service is aimed at all patients who regularly undergo hemodialysis or peritoneal dialysis – regardless of age, mobility level, or location.
Whether you're able to walk, rely on a walking aid like a walker, or use a wheelchair, we'll pick you up from wherever you are and reliably transport you to and from your treatment. Our drivers are trained in dealing with people with disabilities or limited mobility and will assist you with getting in and out of the car or accompany you to the doctor's office or dialysis center, if you wish.
Most dialysis patients require multiple treatments per week, often at fixed times and over a long period of time. Our service is designed precisely for this: continuous, reliable care. We coordinate travel times individually with you and your dialysis facility, ensuring your arrival and departure are smooth and without waiting times. Punctuality and reliability are our top priorities.
Even if your treatment changes—for example, due to a move, a hospital stay, or a change of dialysis facility—we're here to support you. We flexibly adapt our routes and ensure that you reach your destination safely as usual, even in new life situations.
We not only provide assistance with regular outpatient dialysis. We can also cover transportation for recurring hospital stays, rehabilitation programs, or spa treatments – with a doctor's prescription and approval from your health insurance provider.
Regardless of whether you have statutory or private insurance, we are happy to assist you with the process with your health insurance provider. Typically, all you need is a doctor's prescription for medical transport. We are happy to advise you on the necessary steps – and, if desired, we can take care of the entire organization of your dialysis transport.
If you have to undergo dialysis regularly, you can use the transport service several times a week – with a doctor's prescription and approval from your health insurance company, this is usually possible without any problems.
Our friendly drivers will of course assist you in getting into the vehicle, carrying luggage or aids and, if you wish, will accompany you to the practice.
We strive to offer you fixed times and, if possible, the same driver. This builds trust and a reliable routine.
No problem. Just let us know in advance – we'll flexibly adjust your schedule to your new schedule.
In most cases, your statutory health insurance provider will fully cover the costs of regular Dialysis Trips – provided you have a doctor's prescription for medical trips and prior approval from your insurance provider. For chronically ill patients such as dialysis patients, the co-payment is often reduced or waived entirely, especially if you are already exempt from co-payments. We are happy to assist you with the application process and clarify all formalities with your health insurance provider in advance so you can concentrate fully on your health. For those with private insurance, coverage depends on the chosen plan – we recommend consulting your insurance provider in this case.
Our dedicated team places great emphasis on providing compassionate care and personalized support. Our drivers are specially trained to assist passengers with mobility restrictions or special needs.
